We, at The Daily Splurge, strive to find quality products, coupled with free shipping across the world. However, there are many obstacles to free shipping. One being the delivery times, it may take anywhere between 7 to 30 days to receive some products based on the location of the items. Please see below for answers to all of your delivery/shipping questions. As we strive to offer free shipping around the world, please note that there our some countries that we are unable to deliver or a small delivery fee may apply. Please see below for all applicable countries.
How long does it take to ship an order?
Your order will usually be shipped 2-4 days after the order is processed.
When can I expect my order/product?
Delivery times vary from country to country and we try and use the most cost effective/fastest delivery option. This can result in delivery times of 7 to 35 days.
Will a tracking number be provided?
Yes, in most cases a tracking number is issued once your item has been processed. for certain products (very rarely) a tracking number may not be provided by the supplier as it is shipped as a small packet option.
My item has still not arrived, what is the reason?
Sometimes, an Item may be held up by customs and/or border security based on your country. Usually, this is the main reason for delays.
There are customs/clearance/duty charges on the product I ordered? Who is responsible for this?
We, at The Daily Splurge, are not responsible for any amount owed to any countries duty/clearance/customs department. This is solely the responsibility of the purchaser, if there are any customs charges. Please note that our products always have the declared value of the package on the box, therefore it is entirely up to your locations customs department if any fees are applied.
My item/package has still not been delivered?
If you are unable to track your item and/or still have not received it after 35 days, please send us an email using the contact form. Please mention your order number when requesting any information.
Which countries are included in the Free Shipping offer?
|North America||United States, Canada, Mexico|
|South America||Argentina, Brazil, Chile, Guyana, Peru|
|Europe||Austria, Belgium, Denmark, Finland, France, Germany, Greece, Hungary, Netherlands, Spain, United Kingdom|
|Asia||China, Hong Kong, India, Indonesia, Israel, Japan, Malaysia, Russia, Saudi Arabia, Singapore, South Korea|
|Oceania||Australia, New Zealand|
|For all other Countries||**Flat rate of $12.75 will apply at checkout**|
*Please note that we are in constant negotiations with our supplier to provide free shipping to as many destinations as possible. If you would like your country/location to include free shipping, then please contact us using the form and let us know. We don't promise that we will make it happen, but will definitely try our best!--The Daily Splurge Team!